We run all our surgeries by an appointment-only system.
Appointments can be booked at the reception desk, by phoning the surgery or via this website - see below
If you would like to manage your appointments online please contact reception for your user name and password
Due to the complexities of Nurse clinics and different length of time required for consultations, we are not able to offer nurse appointments online.
Please do not book a routine 10 minute GP appointment for medicals, but contact our Receptionist who will make a suitable appointment.
Click here to book/cancel your appointment online
Extended Hours Primary Care Hubs Appointments
We are able to offer appointments every evening from 5pm to 8pm and at the weekend for our registered patients. Appointments are available with a GP, practice nurse or healthcare assistant. There are six extended hours services at Andover, Winchester, Romsey, Lymington and Hedge End, and these are open to all patients registered at a GP Practice in the West Hampshire CCG area.The clinician will have access to your own GP records (with your permission) and will be able to organise blood tests, X-rays and referrals. A copy of the consultation will go back into your medical record. GP appointments are 15 minutes in length. To book, please call the Andover Health Centre during our usual opening hours.
Please note: appointments are not available to temporary residents. For more details go to: http://www.midhampshirehealthcare.co.uk/gp_access_hubs.htm
Appointments are for one patient only
If the doctor of your choice is not available we may ask you to see another doctor.
Same day appointments are for emergencies only. If you ring up to request an urgent, same-day appointment your details will be taken and the Triage Nurse or Duty Doctor will call you back. He or she will give you advice over the phone, make an appointment for later the same day or offer you a routine appointment for another day.
Please do not phone between and 1.00pm and 2.00pm except for emergencies. If you do have to ring, you may be asked to speak to the Duty Doctor on a mobile phone.
Appointments can be booked up to 4 weeks ahead.
We hold 'extended hours' surgeries from 7.30 to 8.00am every weekday and from 6.30 to 7.00pm on Mondays. These surgeries are for routine, bookable appointments and are intended for people who are unable to attend the surgery during normal surgery hours. A receptionist is also present at these times for appointment bookings, repeat prescriptions and general enquiries. At the moment we are unable to offer urgent appointments at these times - if you need urgent medical advice between 6.30pm and 8.00am please contact NHS Direct, the Out of Hours Service or the Minor Injuries Unit.
Please let us know if you are unable to keep an appointment so that it can be offered to someone else.
There is a designated parking bay opposite the surgery entrance and the surgery has automatic front doors, a lift and wide doors to allow for wheelchair access. There is reasonably good access for the disabled to all of our consultation rooms.
To apply for a Blue Badge for Disabled Parking please telephone 0845 603 5633 or 01329 225390
For information about Blue Badges click here
Digital batteries for hearing aids are available at reception